At Talro Insurance, your privacy is a priority and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website https://talro.com/ or engage with our services.

1- Information We Collect
1- Information We Collect We may collect personal information that you provide to us when you interact with our services (either verbally or through the intake form when you click on the “Start Free Quote” and when you input your zip code for your free auto insurance quote for IL, IN, or WI customers only). This information may include:

- Personal Identification Information: Name, email address, phone number, address, date of birth, and insurance policy details.
- Payment Information: Credit card details, bank account information, or other payment methods for the purchase of insurance policies and related services.
- Website Usage Information: IP address, browser type, device information, cookies, and other tracking technologies to improve your user experience.
- Other Information: Any other data you provide voluntarily, such as during customer service interactions, surveys, or feedback.

2- How We Use Your Information
We use the information we collect for the following purposes:

- To provide and manage your insurance policies and related services.
- To process payments for insurance products and services.
- To communicate with you regarding updates, reminders, or any changes related to your policies.
- To improve our services, website, and customer experience.
- To comply with legal and regulatory requirements.

3- How We Protect Your Information
We take the security of your personal information seriously and implement appropriate technical, organizational, and administrative measures to protect it from unauthorized access, use, or disclosure. These measures include encryption, secure servers, and access controls.

4- Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:

- Service Providers: Third-party companies that help us deliver our services, such as payment processors, marketing partners, or IT service providers.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, comply with a legal process, or in the case of a merger, acquisition, or sale of assets.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

5- Cookies and Tracking Technologies
We use cookies and similar technologies to collect data on how visitors interact with our website. These tools help us analyze trends, improve our website, and offer personalized experiences. You can control cookie settings through your browser, though this may affect your ability to use certain features on our website.

6- Your Rights and Choices
You have the right to:

- Access the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your personal data, subject to any legal or contractual obligations.
- Opt out of receiving marketing communications at any time.

To exercise these rights, please contact us at sales@talro.com.

7- Third-Party Websites
Our website may contain links to third-party websites that are not under our control. We are not responsible for the content or privacy practices of these external sites. We encourage you to read their privacy policies before providing any personal information.

8- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us here: https://www.talro.com/contact-us or below at:

Talro Insurance
4900 W. Belmont
Chicago IL 60641
773-205-8255

Terms and Conditions

1- SMS Consent Communication:
The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If you have consented to receive text messages from Talro Insurance Agency, you may receive conversational messages related to the following:
- Appointment confirmations/reminders
- Follow-up messages
- Billing inquiries
3- Message Frequency:
Message frequency may vary depending on the type of communication. Talro estimates that they will be sending 30 text messages per day.
4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5- Opt-In Method:
You may opt-in to receive SMS messages from Talro Insurance Agency, Inc. by:
Submitting an online form located on our website (https://talro.com) by typing in your zip code for an insurance quote for IL, IN, or WI customers only or verbally via phone call.
6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
7- Help:
If you are experiencing any issues, you can reply with the keyword HELP to (773)-205-8255. Or, you can get help directly from us at sales@talro.com.
8- Standard Messaging Disclosures:
- Message and data rates may apply.
- You can opt out at any time by texting "STOP."
- For assistance, text "HELP" to (773)-205-8255 or visit our Privacy Policy and Terms and Conditions pages (https://talro.com/privacy-policy)
- Message frequency may vary. Contact Us.